Accessibility

Accessibility of Delib software

We want as many people as possible to be able to use this website. This website is made up of:

  • Software that is designed and controlled by Delib, for example the overall structure and the look and feel of the pages.
  • Content that has been added by London Borough of Hammersmith and Fulham, for example most of the information, including words, pictures and documents.

Delib does not control the content added to this site, but does develop and test the software to support:

  • Zooming in up to 200% without the text spilling off the screen.
  • Navigating the website using just a keyboard.
  • Navigating the website using speech recognition software.
  • Listening to the website using a screen reader.

Content that has been added that is not fully accessible may be listed on this page as a non-conformity, or details may be given alongside the inaccessible content.

Delib is committed to making the software accessible.

Delib test the software against the Web Content Accessibility Guidelines V2.1 AA standard. Improvements to the software are released regularly. Any changes made to the software as a part of that process are tested internally in advance of release for compliance with the Web Content Accessibility Guidelines V2.1 level AA.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

If you need information on this website in a different format like an accessible PDF, large print, easy read, audio recording or braille, please email Hammersmith & Fulham Council at webmaster@lbhf.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this service’s accessibility

Hammersmith & Fulham Council is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Documents

Documents on the site don't meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Navigating and accessing information

Not all content is contained within a landmark and the "Main" landmark is not used on any page. This fails WCAG 2.1 success criterion 1.3.1 (info and relationships).

Links

The footer links to the corporate website for Citizenspace and Delib are only distinguishable by colour. This fails WCAG 2.1 success criterion 1.4.1 (use of colour).

What we’re doing to improve accessibility

We work with Delib to highlight issues and make improvements to the system.

This statement was prepared on 14 August 2020. It was last updated on 12 January 2021.