Family Support Service Survey

Closed 28 Jul 2017

Opened 24 Feb 2017


Our plans to make H&F even better for families – have your say

We have plans to make it quicker and easier for H&F’s families to find support and activities near them and we’d like to know what you think.

We plan to keep the things that work well – such as H&F’s 16 children’s centres. And we’re changing what could be improved – such as the duplication of services.

The benefits

The Family Support Service could:

  • Simplify and speed up the process of getting help and advice as families will only have to explain their situation once
  • Make it easier for families to find activities and events
  • Ensure families get the right help at the right time with less delays.
  • Enable professionals to work together better to solve problems quicker and learn from each other
  • Cut the duplication of services and enable money to be focused on areas where more support is needed – such as mental health

How it would work

We’re looking at a new way services could be run. This could include teaming up with a new organisation who are experts in supporting families. We would then oversee smaller organisations managing services in their local areas.

The Family Support Service would continue to provide a wide range of services but would be more able to tailor support and activities to the needs of local neighbourhoods.

The first stage would bring together children’s centres, youth services including clubs and activities, and support for families. Some health services, such as school nurses, health visiting and mental health services would follow in a second phase.

Have your say

We want to work with you to get it right. Please let us know what you think of our idea in our survey below.


  • All Areas


  • Anyone from any background


  • All interests