Planning Applicants Survey

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Closes 31 Dec 2019

Introduction

1. What is the reference number of your application?

2. Was the pre-application advice received consistent with the advice received during the application process?

(Required)

3. Do you consider that you were kept well informed about the validation of your planning application?

(Required)

4. Do you consider that your application was validated in good time?

(Required)

5. Do you consider that the case officer kept you well informed throughout the progress of the application?

(Required)

6. Was the case officer responsive to phone calls and emails?

(Required)

7. On a scale of 1 to 5, how knowledgable do you consider the case officer to be? ( 5 = very knowledgable,1 = not at all knowledgable)

(Required)

8. On a scale of 1 to 5, how professional did you consider the case officer to be? (5 = very professional, 1 = not at all professional)

(Required)

9. Which of the following best describes the time taken for your application to be determined?

(Required)

10. On a scale of 1 to 5, how consistent was the advice given on your application? (5 = very consistent, 1 = not at all consisent)

(Required)

11. Do you have any comments or suggestions on how we can improve our planning service?