Environmental Health Customer Satisfaction Survey

Closes 31 Mar 2020

Opened 1 Oct 2012


Welcome to the Royal Borough of Kensington and Chelsea and the London Borough of Hammersmith and Fulham's Environmental Health Service satisfaction survey. We would be grateful if you could spare a few minutes to tell us what you think about our services.

Please complete this survey about the service you have had most recent contact with. If you would like to provide feedback on more than one of our services, after submission, click on the survey link again and complete the survey for the second service you have had contact with.

The personal information you provide will be used by the Royal Borough of Kensington & Chelsea, and the London Borough of Hammersmith & Fulham, in accordance with the Data Protection Act 1998.The information will be used to send respondents information regarding the Environmental Health Department, or to respond directly to questions. Your information will not be shared with any other department or organisations.

Why We Are Consulting

We will use the information you provide to examine how we deliver our services and look for ways to improve. 

Give Us Your Views


  • All Areas


  • Anyone from any background


  • Residents' satisfaction
  • Environment
  • Environmental health
  • Business
  • Consumer services